betum takes your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have as a betum player in the Philippines.
Last updated: January 2026
These cards highlight the most important aspects of how betum handles your personal information. The full legal text in the sections below governs our data practices.
betum uses 256-bit SSL encryption and industry-standard security protocols to protect your personal and financial data at all times. We conduct regular security audits to ensure your information stays safe on our platform.
betum does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the betum platform and to comply with our legal obligations.
As a betum player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time through your account settings or by contacting our support team.
betum does not store your full card details on our servers. Payment transactions via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard are processed through secure, PCI-DSS compliant payment gateways.
betum uses cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage your cookie preferences through your browser settings at any time.
betum will only send you marketing emails and SMS messages if you have opted in to receive them. Every marketing communication includes a clear and easy unsubscribe option. We will never spam your inbox.
1.1 betum operates the online casino and sports betting platform accessible at betum.club (the "Platform"). References to "betum," "we," "us," or "our" in this Privacy Policy refer to the entity responsible for operating the betum platform.
1.2 betum is the data controller in respect of the personal data collected through the Platform. This means we determine the purposes and means by which your personal data is processed.
1.3 The betum platform is designed and operated for Filipino players. Our support team is based in the Philippines and is available 24 hours a day, 7 days a week to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the archipelago.
1.4 If you have any questions about this Privacy Policy or about how betum handles your personal data, please contact our Data Privacy Officer at [email protected].
2.1 betum collects personal data from you in several ways: directly when you register and use the Platform, automatically through your use of the Platform, and in some cases from third parties. The categories of personal data we collect are described below.
2.2 Registration and Account Data. When you create a betum account, we collect:
2.3 Identity Verification Data. To comply with anti-money laundering regulations and to verify your identity before processing withdrawals, betum may collect:
2.4 Financial and Transaction Data. When you make deposits or withdrawals, we collect:
2.5 Gaming Activity Data. We collect data about your activity on the betum platform, including:
2.6 Technical and Device Data. When you access the betum platform, we automatically collect:
2.7 Communications Data. If you contact betum's support team, we retain records of those communications, including live chat transcripts and email correspondence, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Collection Method |
|---|---|---|
| Account Data | Name, email, mobile number, date of birth | Provided by you at registration |
| Identity Verification | Government ID, proof of address, selfie | Provided by you on request |
| Financial Data | GCash number, bank account, transaction history | Provided by you during transactions |
| Gaming Activity | Bets placed, games played, session duration | Automatically collected during use |
| Technical Data | IP address, device type, browser | Automatically collected during use |
| Communications | Support chat transcripts, emails | Collected when you contact us |
3.1 betum uses the personal data we collect for the following purposes:
4.1 betum processes your personal data on the following legal bases:
5.1 betum does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients in the circumstances described below:
5.2 All third parties with whom betum shares personal data are required to handle that data in accordance with applicable data protection laws and betum's data processing requirements.
6.1 betum uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the betum platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use our platform.
6.2 betum uses the following categories of cookies:
6.3 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the betum platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
7.1 betum retains your personal data for as long as your betum account remains active and for a period thereafter as required by applicable law and regulation. In general:
7.2 Where betum no longer has a legal or legitimate business reason to retain your personal data, we will securely delete or anonymize it.
8.1 betum implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 While betum takes all reasonable steps to protect your personal data, no security system is completely impenetrable. In the event of a data breach that is likely to result in a risk to your rights and freedoms, betum will notify you and the relevant authorities as required by applicable law.
8.3 You are responsible for maintaining the security of your betum account login credentials. Please do not share your password with anyone and contact betum support immediately if you suspect unauthorized access to your account.
9.1 As a betum player, you have the following rights in respect of your personal data, subject to applicable law:
9.2 To exercise any of these rights, please contact betum's support team at [email protected] or via live chat from your account dashboard. betum will respond to your request within thirty (30) days.
9.3 Marketing Opt-Out. You can opt out of receiving marketing communications from betum at any time by updating your communication preferences in your account settings or by clicking the unsubscribe link in any marketing email.
10.1 The betum platform is strictly for individuals who are 21 years of age or older. betum does not knowingly collect personal data from individuals under the age of 21. If betum becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data will be deleted.
10.2 If you are a parent or guardian and believe that a minor has registered on the betum platform, please contact us immediately at [email protected] so that we can take appropriate action.
11.1 betum's primary operations and data storage are oriented toward serving Filipino players. In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example where betum uses third-party service providers located in other jurisdictions.
11.2 Where such transfers occur, betum ensures that appropriate safeguards are in place to protect your personal data, including contractual protections with the relevant service providers that require them to handle your data in accordance with applicable data protection standards.
12.1 betum reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. Where changes are material, betum will notify registered players via email or a prominent notice on the platform.
12.2 Your continued use of the betum platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how betum protects your data.
13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or betum's data practices, please contact our Data Privacy Officer:
13.2 betum's Filipino support team is available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all across the Philippines with any privacy-related concerns.
betum is strictly for players aged 21+ in the Philippines. Gambling involves risk – please play responsibly. Visit our Responsible Gaming page for support tools and resources.
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